Payment for Services
Payment is expected at the time services are rendered. We accept cash, personal checks, and most major credit cards. Patients are responsible for co-payments and any additional charges not covered by the carrier.
LSFP Accepts Most Insurance Plans
We accept Medicare, Medicaid, Cigna, Tricare, Aetna, Anthem, Carefirst, United Healthcare, and many other small insurance carriers. Please call our office before making an appointment to discuss your insurance coverage and benefits.
LSFP will process insurance forms for you. We do not, however, assume responsibility for collecting insurance payments or for negotiating settlements for disputed claims.
For non-participating commercial insurances, our office does not accept insurance coverage as a substitute for payment.
Please discuss renewing your prescriptions during regular office visits. If it is necessary to renew a prescription apart from a visit, contact your pharmacist directly and they will then contact LSFP for refill instructions.
Most lab results are available within five to seven business days. Once results have been reviewed by the ordering provider, patients will be notified by telephone or mail.
Preparing for an office visit
When preparing for your visit with LSFP, for the first time or the 100th time, you can help expedite a thorough and complete visit by making sure we have all the information necessary for treatment, including lab results or specialist care notes. Visit our online health portal to ensure your records and forms are complete and up to date.
First time visitors
Please bring prior medical records, immunization records, all medication bottles (including vitamins and supplements) and ID verification that includes your current address as well as your insurance cards. If you are transferring your medical records from another practice, please call our office so we can establish your LSFP electronic record.
Physicals for adults and children
Please bring all necessary forms you need us to complete (don’t assume we have them all). You will need to bring all medication bottles (including vitamins and supplements), a valid ID showing current address and your current insurance card. If you need to fast for blood work, you are allowed to have water and you can take your daily medications.
To schedule an appointment, please call the front desk at the location of your choice. Be prepared to inform the receptionist of the reason for the visit so that an appropriate amount of time can be reserved.
We encourage our patients to request their preferred physician or nurse practitioner, and we will make every effort to accommodate your request. In the event that your request cannot be met, you will be scheduled with another LSFP provider. Should you require urgent care, you will be seen by the available provider in the office on a first-come, first-serve basis.
If it becomes necessary to cancel or reschedule an appointment, please call at least 24 hours in advance. Penalties apply for missed appointments.
Physical exams required for school, camp or sports participation should be scheduled at least one month in advance to ensure that the exam can be completed in time.
LSFP online patient portal
You can request non-urgent appointments, routine referral requests, access registration forms or view our privacy notice, 24 hours a day through our patient portal. Log on, create an account and start using all the available features immediately.
There is a LSFP provider on call 24 hours a day, seven days a week. For emergencies that occur outside our regular office hours, the provider on call can be reached through our answering service.
The operator will forward a message to the on-call provider, who will return the call as soon as possible. Our associates at LMG Immediate Care Center in Sterling, Virginia, are also available for weekend and after-hours walk-in urgent care.